ITIC – Privacy Policy

Last updated: 20 March 2026

1. Introduction

ITIC (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information

Information that identifies you, such as:

  • Name

  • Email address

  • Phone number

  • Company name

  • Job title

  • Any information you submit through forms or enquiries

2.2 Technical & Usage Data

Automatically collected when you visit our website, including:

  • IP address

  • Browser type and version

  • Device information

  • Pages viewed and time spent

  • Cookies and analytics data

2.3 Sensitive Information

We do not intentionally collect sensitive information unless required and explicitly consented to.

3. How We Collect Information

We collect information through:

  • Website forms and contact submissions

  • Email or phone communication

  • Cookies and analytics tools (e.g., Google Analytics)

  • Service delivery interactions

4. How We Use Your Information

We use your information to:

  • Provide and improve our IT services

  • Respond to enquiries and support requests

  • Manage client relationships

  • Send updates, service notices, or marketing communications (you may opt out at any time)

  • Analyse website performance and user behaviour

  • Comply with legal obligations

5. Disclosure of Your Information

We may share your information with:

  • Trusted third‑party service providers (e.g., hosting, analytics, email platforms)

  • Our professional advisors (legal, accounting, etc.)

  • Regulatory authorities when required by law

We do not sell or rent your personal information.

6. Data Storage & Security

We take reasonable steps to protect your information from:

  • Unauthorised access

  • Misuse

  • Loss

  • Modification or disclosure

This includes secure systems, encryption where appropriate, and restricted access.

7. Cookies & Tracking Technologies

Our website uses cookies to:

  • Improve user experience

  • Analyse traffic and performance

  • Personalise content

You can disable cookies in your browser settings, though some features may not function properly.

8. Third‑Party Websites

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.

9. Accessing & Updating Your Information

You may request:

  • Access to the personal information we hold about you

  • Corrections to inaccurate or outdated information

Requests can be made using the contact details below.

10. International Data Transfers

Some service providers we use may store or process data outside Australia. We ensure these providers comply with privacy standards comparable to the Australian Privacy Principles.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

12. Contact Us

If you have questions about this Privacy Policy or wish to make a privacy request, please contact:

ITIC – Sydney, Australia
Email: info@itic.com.au
Phone: 1300 008 001